Billing

How do I purchase more credit?
If your credit is starting to run low, you can easily top up in 1, 5 or 10 hours blocks and the credit card on your account will be charged.  For se...
Fri, 2 Oct, 2015 at 3:42 PM
Where can I find my tax receipt?
To view your tax receipts and credit usage, go to the User settings menu in the top right and click on 'Payments & Usage'. On this pag...
Fri, 2 Oct, 2015 at 3:43 PM
Why has my payment failed?
Payment failures occasionally occur when using your credit card to purchase from Crowd Convergence. The most common cause of payment failures are expired/...
Fri, 2 Oct, 2015 at 4:59 PM
Does my credit expire?
Time credit expires 12 months from the date of purchase. Expired time credit is removed from your account and is not available for use.
Fri, 2 Oct, 2015 at 5:02 PM